Step 1 of 7: Your Business
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Castle Currency Exchange

Open Your CastleFX Account

It takes about 20–30 minutes depending on your company structure. You can save your progress at any time and resume later using a link sent to your email.

Note: A minimum of $50,000 in annual currency conversions is required to open an account. Please contact us first if you are unsure whether your volume qualifies.

You are about to open your CastleFX currency account — your gateway to managing global transactions and currency conversions with clarity and control.

This application is straightforward. Each section is short, clearly labelled, and focused. By the end, we will have everything we need to set up your account and get you started.

Stored internally only — not part of your application submission.

We use this to send your application confirmation once submitted.

Depending on your company structure, you may need:

  • Business registration or incorporation documents
  • Photo ID for signing authorities (driver's licence or equivalent)
  • Full names and residential addresses of all 25%+ shareholders with ownership percentages
  • Proof of ownership (business registration, Schedule 50, or letter from accountant/lawyer)
  • Full names and residential addresses of all directors
  • Proof of current directors (if incorporated)

Your application and all information you provide is transmitted using SSL encryption - the same standard used by banks and financial institutions. Your data is handled in accordance with our Privacy Policy and processed by our Fortune 500 regulated settlement provider under their compliance and data protection standards. We do not sell or share your information with any third parties.

Tell Us About Your Business

Let's start with the basics. This information helps us set up your account correctly and meet our regulatory requirements.

The name your business trades under day-to-day. Operating name is required.
Country of incorporation is required.
Jurisdiction is required.
Select where your business is registered.
Select the option that matches your company's legal structure. Business type is required.
This determines whether we need ownership information later in the application.
Your federal or provincial business number as registered with the government. Business registration number is required.
Years in business is required.
A website URL or explanation is required.
For example: "We import agricultural equipment from US suppliers and sell to Canadian distributors and the general public. We generate business through our relationships, trade shows, and online sales." Or: "We receive foreign currency from providing legal services to international customers wanting to do business in Canada." A business description is required.
A third party means someone other than your business. Most businesses select No.
Business Sectors

Does your business operate in any of the following sectors? Select all that apply — or select None if none apply.

A Politically Exposed Person (PEP) is someone who currently holds, or has previously held, a senior public position — such as a head of government, senior politician, senior military officer, or senior executive of a state-owned company — in Canada or abroad. A Head of International Organization (HIO) is the head of an organization established by governments, such as the United Nations or World Bank. Most business owners select No.

Where Are You Located?

We need your business address and contact details to set up your account and stay in touch. Please use your physical business address — PO boxes are not accepted.

Business Address
Physical address only — PO boxes cannot be accepted. Street address is required.
City is required.
Country is required.
Province / State / Region is required.
Format: A1A 1A1 A valid postal code is required.
Your operating address is where your business actually operates day-to-day, if different from your registered address.
Contact Details
Please enter a valid phone number (minimum 7 digits).
This is where your account confirmation, Welcome email, and login credentials will be sent. Make sure it is monitored regularly. A valid business email is required.
Add a second email if you would like account notifications copied to another person.
Number of employees is required.

How Will You Use Your Account?

This helps us understand your currency activity and set up your account correctly. There are no right or wrong answers — just describe your business as it actually operates.

For example: "We pay US and European suppliers for imported auto parts that we sell to the public online and to auto part stores." Or: "We receive foreign currency from providing legal services to international customers wanting to do business in Canada." Purpose of transactions is required.
Please select at least one country or N/A.
Please select at least one country or N/A.
Please select at least one currency.
Please select at least one currency.
About forward contracts: A forward contract lets you lock in an exchange rate today for a transaction that will settle at a future date — protecting your margins from rate movements in the meantime. Forward contracts are subject to approval.
Please select at least one transaction type.
An estimate is fine. Please select an estimated monthly transaction count.
An estimate is fine. Please select an estimated annual volume.
Please select an expected frequency.
* NOTE: Individual limits can be set for each user.
Please select at least one option.
Where do the funds you will be converting come from?
How did your business accumulate the funds it will be using?
This includes dual citizens. This is a regulatory requirement and applies regardless of where your business is based.

Who Will Manage This Account?

We need details about the people who will sign the account agreement and anyone who will have access to the CastleFX platform. You will need full names, residential addresses, and photo ID for signing authorities. Additional users only require basic contact details.

Section A — Signatories

Signatories are the individuals who will sign the account agreement and are authorized to transact on the account. Please provide full details for each signatory — including residential address and photo ID.

Section C — Authorization Structure

How many users are required to enter and approve a transaction?

This controls how transactions are authorized on your account. Most businesses select option 1 or 2. If you are unsure, select 1 — this can be changed after your account is opened.

Who Owns and Directs Your Business?

We are required by law to collect information about the people who own and direct your business. This is a standard regulatory requirement for all financial accounts — it helps prevent fraud and financial crime. The information you provide here is handled securely and confidentially.

Section A — Beneficial Owners

A beneficial owner is any individual who directly or indirectly owns or controls 25% or more of your business. You must list at least one natural person. If no single individual owns 25% or more, list the person with the largest ownership percentage.

Beneficial owners must be natural persons — not companies or trusts. If your business is owned by another company or trust, you must trace ownership through to the individual people who ultimately own or control it. If you need help with this section please contact our team.
Section B — Directors / Appointed Officers

Please list all directors or appointed officers of your business. Directors are the individuals formally responsible for overseeing the management of your company.

Additional Platform Users

Do you want to add people who need access to the CastleFX platform but are not signing the account agreement? Additional users only require basic contact details and a platform access role.

Additional Platform Users

This step is optional. If you have no additional users to add, click Continue.

Upload Your Documents

Almost there. We just need a few documents to verify your application. Upload what you have now — the more you provide upfront, the faster your approval. All documents are transmitted securely.

Upload rules: Accepted formats: PDF, JPG, PNG only  ·  Maximum 5MB total per batch  ·  Maximum 10 files per batch (a second batch opens automatically if needed)  ·  Each file must be labelled using the dropdown provided.

Section A — Required Documents

These documents must be uploaded to submit your application. If you do not have a document, use the explanation field below it.

1. Photo ID — Signing Authorities Required

Upload one photo ID for each signing authority listed in Step 4. Accepted: Driver's Licence or Passport — PDF, JPG, or PNG. Upload a clear, legible copy of the full document including expiry date.

Drag files here or click to browse

Driver's Licence or Passport — PDF, JPG, or PNG

Max 5MB total per batch  ·  Max 10 files

0 of 10 files — 0 MB of 5 MB used

Section B — Speed-Up Pack

These documents can significantly speed up your approval. Our team may request them after submission if not provided here.

5. Business Registration or Incorporation Documents Optional

Providing these now reduces the chance of a follow-up request from our team.

Drag files here or click to browse

Business Registration, Articles of Incorporation — PDF, JPG, or PNG

Max 5MB total per batch  ·  Max 10 files

0 of 10 files — 0 MB of 5 MB used

6. Utility Bill or Address Verification Recommended

A utility bill, bank statement header, or government correspondence dated within the last 3 months. Only needed if your business operates from a virtual office, new address, or shared space.

Drag files here or click to browse

Utility bill, bank statement header, or government mail — PDF, JPG, or PNG

Max 5MB total per batch  ·  Max 10 files

0 of 10 files — 0 MB of 5 MB used

Review and Submit Your Application

Please review everything below before submitting. Use the Edit buttons to go back and make changes to any section. Once you are satisfied everything is correct, complete the declarations at the bottom and submit.

Declarations

All eight declarations must be agreed to before you can submit. Please read each one carefully.

I confirm that I have obtained consent from all individuals whose personal information is included in this application.

You have permission from every person named in this application to share their information with CastleFX and Corpay for the purpose of opening this account.

I confirm that I have the authority to submit this application and enter into this agreement on behalf of the business named above.

You are authorized to open this account on your company's behalf and have the legal authority to bind your business to the terms of this agreement.

I confirm that all information provided in this application is true, accurate, and complete to the best of my knowledge.

Everything you have entered is correct. If anything changes after submission you will notify CastleFX promptly.

I have read, understood, and agree to Castle Currency Exchange Inc.'s Terms and Conditions.

You agree to CastleFX's terms governing how your account operates, how transactions are processed, and how disputes are handled.

View Terms and Conditions →

Please click the link above to read before checking this box.

Please open and read the Terms and Conditions before checking this box.

I have received, read, understood, and agree to Corpay's Terms and Conditions.

Your currency transactions and fund remittance are processed by Corpay. You agree to their terms governing these services.

View Corpay Terms and Conditions →

Please click the link above to read before checking this box.

Please open and read the Terms and Conditions before checking this box.

I agree that it is my responsibility to make a small test payment to each new beneficiary to confirm funds reach their destination correctly.

Before sending a large payment to a new recipient, you will send a small test amount first to confirm the banking details are correct.

I confirm that this account will not be used for speculative trading or derivatives of any kind.

This account is for business currency conversions and payments only — not for speculative currency trading or options. Forward contracts for hedging business exposure are permitted.

I confirm that I have requested this agreement and all related documents in English.

You are confirming that English is the language you have chosen for this agreement.

Je confirme avoir exigé que ce contrat et tous les documents s'y rapportant soient rédigés en Anglais.

Electronic Signatures

Please provide your full legal name and today's date as your electronic signature. This confirms your agreement to all declarations above.

By clicking Submit Application you are confirming that all information is accurate, all declarations have been read and agreed to, and you authorize CastleFX and Corpay to process your application.

To save as PDF: click Print / Save as PDF, then choose "Save as PDF" as your printer.

Your Application Has Been Received

Thank you for submitting your CastleFX currency account application. We have received everything and your application is now being reviewed by Corpay, our regulated currency dealer. We look forward to serving you as our valued customer!

What happens next

  • Our team will review your application typically within 3–5 business days
  • If we need anything additional we will contact you at [your email]
  • Once approved you will receive a Welcome email with your login credentials and instructions to get started
  • If you have any questions in the meantime please contact us at trader@castlefx.com

Reference number: —

Your currency strategies are ready when you are.

Once your account is approved, your Daily Best Rate Conversion Strategies are included free — clear target zones and defined levels delivered every business morning so your team converts at value, not at convenience.

For businesses wanting to protect margins further, our Weekly Hedging Strategies provide forward hedging guidance built around your risk tolerance and financial goals — available by subscription at $149/month.

Learn about our currency strategies →

The Castle Currency Team  ·  castlefx.com  · 

Return to CastleFX.com

To save as PDF: click Print / Save as PDF, then choose "Save as PDF" as your printer.